Zenzio Technologies Pvt. Ltd.
Last Updated: 10-02-2026
1. Introduction
Welcome to Zenzio Technologies Pvt. Ltd., a food delivery platform operated by Subakrish Groups. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or services. By accessing or using Zenzio, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal, technical, and transactional data including your name, contact details, payment information, KYC documents, and GPS location for delivery tracking.
3. How We Use Your Information
We use your information to process orders, assign deliveries, manage accounts, ensure safety, communicate offers, and comply with legal requirements.
4. Data Sharing & Disclosure
We do not sell your data. We may share it with restaurants, delivery partners, payment processors, or authorities as required by law.
5. Data Retention
Your data is retained only as long as necessary for operational and legal reasons, after which it is securely deleted or anonymized.
6. Data Security
We use SSL encryption, secure databases, and regular audits to protect your data. However, online data transmission carries some risk.
7. User Rights
You may access, correct, or delete your data and withdraw consent for promotional messages by emailing privacy@zenzio.in.
8. Cookies Policy
Our site and app use cookies to enhance your experience and analyze usage trends. You can disable cookies, but features may be limited.
9. Delivery Partner (Rakshi) Privacy
Rakshi delivery partners’ personal data is used only for verification, payroll, and safety purposes. Location data ensures delivery transparency.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.
11. Policy Updates
We may update this Privacy Policy occasionally, with the latest version available on our website and app.
12. Contact Us
Zenzio Technologies Pvt. Ltd.
Pondicherry, India
privacy@zenzio.in | support@zenzio.in
www.zenzio.in
+91-6383707587
Our Commitment
At Zenzio Technologies Pvt. Ltd., your data is as safe as your food is fresh — we deliver both with trust and care.